Information & F.A.Q.'s

On the Information & F.A.Q.'s page, you will find answers to many of your questions. After reading through them, if you still have questions, please visit the contact page and customer service will get back to you within three business days. Please note that national holidays and weekends are not business days. Thank you!

 

On-Line Orders

All orders are placed directly through our on-line shopping cart. The cart accepts payment from Visa, Mastercard, Discover, American Express, and PayPal. Checks are other forms of payment are not accepted.

Orders are processed and shipped within three business days, unless otherwise noted in the product description.

 

Shipping & Delivery

All orders ship within three business days of ordering, unless otherwise noted in the product description. Please remember that weekends and national holidays are not business days. So if you place your order on a Thursday evening, Friday counts as day one, Monday as day two, and so on.

Orders of 2 patterns or less are shipped via USPS First Class service. Orders of 3 patterns or more and books are shipped via USPS Priority Mail service. 

Shipping charges are the actual USPS shipping fees, based on the mailing address and the weight of the package. To view your shipping rate, place items in your cart and proceed to the payment page. You can view the shipping rates before completing your payment, based on what is in your cart. 

Shipping to addresses in the United States will take two to five business days. Shipping to Canada will take five to fourteen business days to arrive, and international orders will take ten to thirty business days to arrive. When ordering around a major holiday, like in December, please allow additional time to receive your order. If you prefer not to wait for the pattern to ship, or feel the USPS shipping rates are too costly, consider purchasing a PDF version of the pattern for an instant print-at-home option. 

If you have not received your order in the above estimated time and suspect it is lost, please contact us with your four-digit order number, full name, and inquiry to discuss, and we will get back to you within two business days.

Please input your shipping address carefully. If the package is returned undeliverable at the mistake of the customer, the package can be resent at the customer's expense to another address. If the package is returned due to an error by us, the package will be resent to the customer at our expense.

 

Returns

No exchanges or refunds are issued for wholesale or retail orders unless an error was made upon fulfilling the order. 

If you have questions or concerns, or if you received a damaged item, please contact us to discuss, and we will get back to you within three business days.

 

Sewing Patterns

Christine Haynes sewing patterns are sized for the following body measurements and a B cup bust:

  • Size 0: Bust- 31", Waist- 23", Hip- 33"
  • Size 2: Bust- 32", Waist- 24", Hip- 34"
  • Size 4: Bust- 33", Waist- 25", Hip- 35"
  • Size 6: Bust- 34.5", Waist- 26.5", Hip- 36.5"
  • Size 8: Bust- 36", Waist- 28", Hip- 38"
  • Size 10: Bust- 37.5", Waist- 29.5", Hip- 39.5"
  • Size 12: Bust- 39", Waist- 31", Hip- 41"
  • Size 14: Bust- 41", Waist- 33", Hip- 43"
  • Size 16: Bust- 43", Waist- 35", Hip- 45"
  • Size 18: Bust- 45", Waist- 37", Hip- 47"

We do not offer patterns in sizes smaller or larger than those listed above.

The following guidelines are used when rating the difficulty level of each pattern:

One spool: Very easy and suitable for absolute beginners 
Two spools: Basic garment construction with minimal closures 
Three spools: Intermediate garment construction with closures 
Four spools: Upper level intermediate garment construction 
Five spools: Advanced garment construction

Please note that we do not license sewing patterns for commercial production and that the patterns are sold for personal use only. 

 

Digital PDF Patterns

When you purchase a PDF pattern, a link will be automatically sent to the email address used in placing the order, so be sure to enter your email correctly and to check your spam or junk mail folder if you do not see the email within a few minutes. If your email address domain is your place of business, note that many businesses have spam filters that will prevent the file from ever reaching your inbox. In this case, consider using your personal email account instead. Please keep in mind that services like AOL have filters on your inbox and your download email will likely be filtered out or placed in your junk or spam folder. 

If you have not received the download link email and have checked your spam and junk folders, please contact us with your four-digit order number, full name, and inquiry to discuss, and customer service will get back to you within three business days.

You have three downloads of the file to allow you to save it locally on your computer. Note that if you open it on a device that you cannot save and print from, like an iPad, these will count as downloads, so be sure to save it to a personal computer or laptop.

Just like printed patterns, PDF patterns are for personal use only and sharing or copying them for others is not allowed. Thank you for respecting the work of this small business.

Once you buy the digital file, that is your product, so be sure not to accidentally delete it from your hard drive. If your computer crashes or you delete it, we cannot replace the file for you and another copy will need to be purchased. Think of it like a physical copy–if you lost the pattern, we cannot send you a new one. Thank you for understanding.

Each PDF pattern itemizes in the product description a clear list of what files you will receive upon purchasing the pattern, including what printing style the files are formatted for and the digital size and page count for each file. Please refer to this list to find out if the pattern is available in your preferred printing method. Due to the size of pattern pieces, not all patterns are available in all printing formats. 

 

Discounts

The best way to find out about upcoming sales and promotions is to sign up for our newsletter. This can be done at the bottom of of this page in the lower right corner. Usually we offer a discount during the launch of a new pattern, and we have occasional sales throughout the year. 

If you have a discount code and are not sure where to enter it, please follow these steps:

  1. Put the item in your cart.
  2. Click on the “check out” button on the lower right. If you want to pay with PayPal, don’t worry, you will have an option to choose that later…
  3. You will now be at a page where you can input your shipping address so the cart can calculate the shipping cost. If you already have an account, you can simply log in and this info will fill itself in for you. On the right side is a spot for the discount code. Put the code there and press apply. You will now have a new total.
  4. Click on "continue to shipping method” to go to the next page to select your shipping. Your discounted total will still be on the right side, now with shipping added.
  5. Click on “continue to payment method” to go to the next page to select your payment of credit card or PayPal and to put in your billing address. 
  6. Then simply complete your order! 

If you sign up for our mailing list on our website, you will receive a 10% off coupon for your next purchase. The code comes up in a new window after signing up. Be sure to write it down, as you will not see it anywhere else again. Signing up for our mailing list upon checkout will not provide you with the discount code.  

 

Wholesale Orders

All printed sewing patterns are available for wholesale ordering. No other merchandise is available for wholesale ordering. 

All patterns are priced for wholesale at 50% retail price and can be ordered directly from the on-line shop with a discount code. Apply for a wholesale account to receive a code.

Orders are processed and shipped within three business days unless otherwise arranged.

Patterns ship via USPS Priority Mail based on the number of patterns ordered. If you would prefer using your own UPS or FedEx account number, please contact us to discuss. 

First-time wholesale orders have a minimum of $50. All repeat orders have no minimum.

Images of products can be downloaded directly from the product pages for use on your website or for promotion. If you require larger images, please contact us to have them emailed to you.

Once your order is fulfilled, your shop will be listed on the Retailers page. Retailers that have ordered within the previous two years stay listed on the page so the list remains current.

No exchanges or refunds are issued for wholesale orders unless an error was made upon fulfilling the order. 

 

Teaching From the Patterns

Printed patterns are available for use in class workshops. Each student is required to have their own copy of the pattern, and the shop is not allowed to give away the pattern to their students by tracing off the pattern. If you are not a current wholesaler and want to use our patterns for teaching, contact us to discuss and we can set you up with a wholesale account!

 

In-Person Workshops

Christine teaches sewing classes in-person and on-line. See her current calendar of in-person classes on the in-person workshop page of the blog.

Please note that she is not currently taking on any new private lesson students. Thank you for understanding!

Christine has taught at conferences and is open to discussing presenting, lecturing, or teaching at future conferences. If you are planning an event and are interested in her participation, please contact us to discuss it!

 

On-Line Workshops

Christine teaches sewing classes in-person and on-line. See her current calendar of on-line classes on the on-line workshop page of the blog.

Frequently asked questions about the on-line classes:

The Sassy Librarian Blouse on Craftsy: This class includes a PDF print-at-home version of the pattern that was designed exclusively for Craftsy. Due to Christine's contract, a printed version of the pattern and written instructions are not available. To learn more about what Christine is wearing during the class, read this blog post

Sew Along: The Sylvie Dress on CreativeLive: This class includes a PDF print-at-home version of the pattern. If you prefer the printed version of the pattern, that can be purchased separately on the website here. All the fabric for this class was sponsored by Cloud9 Fabrics

Sew With Me on Sew News: These are a series of PDF patterns and videos that can be purchased individually or as a bundle. The patterns were designed exclusively for Sew News and are not available in a printed format. All the fabric for the videos was sponsored by Cotton + Steel Fabrics

If you have inquiries about your purchase for any of the above on-line classes, please contact the host directly, as these are only available to buy through each individual company. 

 

Custom Sewing & Patternmaking

Sorry, but we do not sew custom garments, complete alterations, or create custom patterns for clients. 

 

Fabric & Photography

All the fabric for the product samples for the printed patterns were purchased locally in Los Angeles, CA. Find Christine's favorite places to shop in her Seamworkers Guide to Los Angeles. The shoes used in the photographs are Christine's own personal shoes.

All the photographs for the printed patterns were taken by Christine Haynes. 

 

Pattern Errata

Find any errors we made on our patterns on the Pattern Errata page.

 

Privacy Policy

By using the Christine Haynes Patterns web shop, you allow us to contact you if we have questions about your order.

By signing up for our mailing list, you allow us send you occasional emails about upcoming classes, new products, and general announcements. You always have an option to opt out at the bottom of the newsletter.

The information given for either situation is never sold, shared, or abused in any way. 

 

Fabric Kits

If you have questions regarding the Marianne Dress fabric kits, please see this F.A.Q. page.